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LG Appliances Complaint - Normans Appliances
LG Appliances Complaint

LG Appliances Complaint

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Normans Appliances


Tech comes out on Saturday, diagnoses, says he'll have part shipped to his home & come out the following Friday to repair. He calls me Tuesday & asks if I've received the part. I ask am I suppose to? So I began checking my mailbox & porch for this part each evening. By Thursday, I've received no part, so I call the tech to alert him, no return call. Friday morning I call the Tech, he ask about coming out Saturday? My answer is no, we already have an appointment for today. I call the office with the complaint, they reach him, he calls me. Now he's received the part but sent it back because orders can't be left out for more than 2 days? He says to call the office to reschedule. I call the office to speak with a supervisor, held on line for over 7 min, she offers an apology, but I'll need to call back on this coming Tuesday to reschedule


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