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LG Appliances Complaint - LG Refrigerator - LG Refrigerator
LG Appliances Complaint

LG Appliances Complaint

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LG Refrigerator - LG Refrigerator


We have had 14 service calls with this LG Refrigerator all on extended service. Called LG today and was on the line for 20 minutes with a representative (Pauline) before they transferred me to a supervisor (Carla) which I waited 30 minutes to speak with. After I spoke with her for 2 minutes she claimed that I was being disrespectful and that they would do nothing since the 1 year warranty was up and then hung up. The culture of this company is beyond disrespectful to customers and correspondingly they have little respect for the worth of their product. The LG company executives stand in the way of customer service and are masters at obfuscation. This is a sad legacy to a once proud heritage and organization. I expect a return on this product but will not even receive lip service. Company executives should be ashamed and overwhelmed with the litany of complaints.


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